Strong partnership with DEIF helps ATOS Generators evolve
DEIF delivers important support
This kind of evolution requires close cooperation with reliable suppliers – and timely technical and commercial support when needed. DEIF has delivered this support to the complete satisfaction of ATOS Generators.
“If I request anything, or if I need anything, they’re very fast,” says Rami Mansour. “For example, I needed to have a configuration for an SGC controller improved by the technical team at DEIF. The support engineer carefully went through the case and sent me some updated software for us to test. I’ve been dealing mainly with DEIF Méditerranéa in France but also some guys from Denmark. There’s really no difference where the support comes from; the most important thing is that I get it on time. The support is really one of the most important things about DEIF.”
DEIF staff regularly visit ATOS Generators to provide training and support, and to accompany ATOS staff on customer visits and in online customer meetings. Rami Mansour explains that these visits have helped the company gain customer trust in its solutions.
When you contact ATOS in Egypt, you contact DEIF
Technical solution engineer, ATOS Generators
Can I help you?
Sales Engineer South East of France /Egypt / Cyprus / South Africa / African countries+33 (0)6 49 15 03 09 |