Support

All DEIF products come with complimentary telephone and online support, where our technical supporters are available to answer product-related questions and help with user-level queries. The support level covers assistance in working with and operating our products along with fault-finding support. Moreover, all technical product documentation is freely available for download from our website. The services included in the basic support level are free of charge.

DEIF is committed to being available to our customers and partners 24 hours a day, seven days a week, to guarantee the highest levels of service and support.

Complimentary support can for instance be:

  • Diagnose assistance
  • Product selection
  • Product configuration
  • Fault-finding
  • Operation/setup guidance

 Other inquiries:

  • Contact information and office hours for all DEIF offices
  • General questions: info@deif.com or call +45 9614 9614 (24/7)
  • Repair (RMA) - Return Material Authorisation

Need help?

Simply grab the phone and give us a call or send an email. We'll get back to you quickly!

+45 9614 9600 |

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Looking for something else?

We're happy to assist you on location no matter where you are. We'll also help in specifying your power project for any marine or offshore application, offering our cradle to grave services.

Help yourself

Our complete range of in-depth technical documentation is freely available for download.
Check it out now.
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Looking for software, documentation or whitepapers?

A unique trademark of DEIF for decades, we offer complimentary unrestricted access to software updates, technically detailed product documentation along with educational and inspirational whitepapers on industry-relevant topics of tomorrow.