Pre-sales support and application know-how

A reliable partner

Customer trust is something we must earn. Therefore, we always take full responsibility for our solutions. Our team of service engineers possesses a great deal of hands-on application experience from the field and will provide detailed pre-sales help and guidance.

This way, you can always be sure that you will get a product that covers your needs. No more, no less.

Facts about our support and know-how:

  • Expert assistance from a highly qualified team of service engineers – before, during and after sales
     
  • Detailed knowledge of most products used in connection with DEIF units

  • Support tests and documentation by the support team to facilitate product development and improvement

  • Advice on how to utilise DEIF products for best results

  • Customer input is used for new products and product improvements

  • On-site presence at commissioning

  • Global training centres

  • Worldwide support

Looking for software, documentation or whitepapers?

A unique trademark of DEIF for decades, we offer complimentary unrestricted access to software updates, technically detailed product documentation along with educational and inspirational whitepapers on industry-relevant topics of tomorrow.