Wherever you are
Correct installation and stable operation – worldwide. We accept full responsibility for the quality of our solutions and for making sure that each and every customer experiences it. To live up to our responsibility we offer on-site service & support both globally and locally.
Round the clock – all year
Choosing DEIF means flexible and fast on-site technical assistance – 24-7 all year round. Our extensive network of service centres helps our customers to an absolute minimum of downtime.
Whatever your application
Our supporters offer well-qualified and personal support and are noted for a level of knowledge and hands-on experience that goes far beyond the complexity of our own products. They are troubleshooters who understand how to address a problem in a way that meets your requirements. Just as importantly, they understand the importance of sharing their knowledge with you.
Optimise your efficiency
As our customer, we want you to be able to use your product in the most efficient way. We therefore offer training programmes in fully equipped facilities all over the world. They feature brand-new simulation equipment and allow for a great deal of hands-on time in a clean, hazard-free and controlled environment without risking damage to your plant.
Easy documentation
Our documentation is written from your perspective by supporters in constant customer contact. They know the challenges you are facing. They write the technical documentation to help you help yourself.